Announcement of Organizational Structure Changes at Hamburg Süd Export department
Zurich, January 14, 2019. In view of the positive business development we are pleased to inform you about the following organizational changes within the Hamburg Süd Export department:
With effect January 15, 2019 Mr. Yacine Ziani will take over the responsibility for the Sales department, covering Pricing and Sales activities for all Hamburg Süd Export services. Thanks to his wide shipping knowledge and more than 10 years experience at Brunoni, he knows exactly what our customers' expectations are. Together with his colleague Ms. Emanuela Pomilia, he will be focusing on business development, quick response times and high-quality services.
At the same time our longstanding colleague and Quality Manager Ms. Eva Billeter has been promoted as Customer Service Manager. Eva Billeter will lead the Customer Order Management and will be responsible for the service quality level. Due to her different job roles within our organization, she will continue making her outstanding local expertise available to meet our customers' needs and to deliver the best-in-class service.
Furthermore, Mr. Oliver Dajka who has recently joined our team as Operations Manager, will be focusing on efficiency. Working closely with the Sales & Customer Service department in the day-to-day business, creating and developing further concepts to meet high customer satisfaction while optimizing workflows and generating the best output. Mr. Oliver Dajka skills are an asset to our team, as he brings a lot of experience from pharmaceutical and tobacco industries, so as from shipping, since he started his career at Brunoni in 1996 to 2002.
We are very confident in this new setup, which ensures ongoing high-quality of business operations and are looking forward to continuing the successful business.