A word from CEO - Nenad Miutinovic
Dear Customers, dear Partners,
The year 2020 has been a turbulent year in many ways, forcing most people and companies to adapt new realities and to find new ways of living and working. We look back on an eventful year, a challenging year, a year that we will probably not soon forget. Despite the COVID situation, setbacks, losses and successes, we experienced a roller coaster in our business industry. While at the beginning of the year we had volume losses, as never before, we saw sharp volume increases recently within a very short period, which led to record-high ocean freight levels, container shortages and other problems due to limited infrastructure and capacities. The latter factors will probably still shape us for the near future.
This year our company has achieved numerous milestones which we can proudly look back on. One of the highlights was certainly the introduction of our MyBrunoni.ch platform, which is one of the few systems that brings various shipping line companies onto one place and thus simplifies the handling for you, as our customers. Access, transparency and availability was particularly important to us to be able to offer you during the lockdown in the home office or from other places in the world, in order to ensure smooth cooperation with us, which has now become an important integral part of our services. What makes me particularly proud is the fact that this system was designed and improved by our employees in co-operation with professional developers shortly before and during the outbreak of the pandemic under very difficult conditions. The number of visitors and transactions has proven our platform and pushes us to next projects, which you as our customer will only benefit from.
But what would be Brunoni without its customers? You are the heart and soul of our business. Simply speaking, there would be no us without you. Your loyalty means everything to us. We are passionate about our business and strive to provide the best service possible. We truly appreciate your support and can’t wait for the opportunity to serve you next year. The year 2021 will be a special year for our company, another milestone, as we can celebrate our company's 75th anniversary. 75 years of successful business, as a neutral shipping agent in Switzerland.
A special thanks goes to our staff members, who did an amazing job during this year and made it possible to offer you service at the highest level of quality you are used to.
Due to the current situation, this year we have decided to forego personal visits and gifts and instead donate to a good cause. I would like to draw your attention to the urgent action needed today to prevent the COVID-19 pandemic from becoming a lasting crisis for children especially the most vulnerable. There is no time to lose. Without immediate funding and key lifesaving interventions to deliver essentials, strengthen health systems and maintain routine services for vulnerable children, an additional 6,000 children under five could die a day – more than 4 children every minute – due to the direct impact of COVID-19. We consider the UNICEF campaign to be useful and hope we can help.
On behalf of myself and all members of Brunoni, I wish you a Merry Chrstimas and a safe and a Happy New Year and thanks for all your support throughout the year. All the best for 2021.